Return Policy on Supplies

Save the original receipt of your purchased boxes and return all unused ones after you finish packing. Get in touch with NYC Mini Storage for more answers.


Need to return a product? Not a problem. Read on for details and contact NYC Mini Storage representatives for more information.

What can be returned?

All boxes are returnable. The boxes have to be unused and in their original condition. All other products are not returnable.

Who can return a product?

Products can only be returned by clients with an upcoming move scheduled with our company.

When & Where do items need to be returned?

Boxes may be returned for credit/refund on the day of the move only. The foreman will accept returns of unused boxes and the funds will be credited through the same payment method used during the initial purchase transaction.

What client must have when returning an item?

An original receipt of your purchased boxes has to be present when returning an item.

Credit for returns

We will issue a full refund for all unused boxes. Credit may take up to 14 days to be processed and/or reflect in your account. Refunds will be processed through the same payment method used during the initial purchase transaction.

Return fees

A restocking fee of $20 will be applied to all returns.


“ They were AWESOME! We used them for a move from 1 Location to 2 different ones. Couldn’t be Happier the dealt with freezing weather icy driveway and never complained once. Highly recommend. Thank You! ”

John Harkin

Get NYC Mini Storage for Max Convenience

Find Your Room

Contact Us

Storage Rental NYC Made Easy


Get in Touch

Contact NYC Mini Storage via phone/email to get a free storage estimate or reserve a storage room NYC of your choosing.


Arrange for Pick Up

Let one of the best storage companies NYC provide you with a moving truck and a driver for 3 hours - FREE of charge.


Enjoy Peace of Mind

Relax knowing that your valuables are kept safe in our clean & climate controlled storage NYC facility.

Call Now